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Administrative Medical Assistant

Are you interested in a healthcare career but don’t see yourself as a doctor or a nurse? The Administrative Medical Assistant program at Bates Technical College is a great opportunity to become an important member of a healthcare team.

Administrative Medical Assistants (Also see Medical Transcriptionist.) work in outpatient medical settings as receptionists, appointment clerks, surgery schedulers, authorization coordinators, file clerks, medical records clerks, insurance billers, reimbursement specialists, medical coders, accounts receivable clerks, patient advocates, and collection clerks. Job responsibilities may include contacting medical facilities to schedule patients for tests and admissions; explaining treatment, procedures, medications, diets and physicans’ instructions to patients; clarifying insurance questions; maintaining financial records; handling credit and collections; mailing statements to patients; and coordinating the medical insurance billing process.

This career video may be of interest
http://realvideo.acinet.org/asxgen/Eng/31-9092.00.wmv.asx 

For more information on the program, or for a personal tour of the classroom, contact:

Instructor: Diane Goracke, CMA (AAMA), CMT
E-mail: dgoracke@bates.ctc.edu
Phone: 253.680.7372

 
Career Specialist: Jason Carroll
E-mail: jcarroll@bates.ctc.edu
Phone: 253.680.7008

"I have been in the health care field for more than 35 years. For the past nine years, I have been the instructor of the Administrative Medical Assistant program at Bates Technical College. I originally worked as an accredited record technician in an inpatient hospital setting and subsequently worked for a number of years as a medical transcriptionist. Immediately before coming to Bates, I was employed by a group of surgeons and was responsible for hospital billing and all patient accounts for that practice. I served on the Advisory Committee to the Administrative Medical Assistant program at Bates for several years before being selected as the instructor. I find it very rewarding to work with students and provide them with the skills they will need for a successful transition to the workplace as allied health professionals. "  Instructor, Diane Goracke