0:00
Caption: Auto Body Repair, image logo of Bates Technical College
0:11
Hi, I’m Bo Wade, the Production Manager at Titus-Will Ford Collision
(Caption: Bo, Production Manager, Titus-Will)
0:16
The automotive industry trusts technical education. In my industry you need to be a competent and reliable worker.
0:22
In return, you’re well paid and rewarded.
0:26
Here at Titus-Will Collision, our technicians look a little different than when Titus-Will first started.
0:29
(Images of workers from past in black and white with music playing.)
0:49
(Image of Titus-Will Collision Center sign.)
Today technology is an important part of doing business.
1:02
One of the systems that we use is a computerized management system.
1:10
We have a full-time parts manager that orders, receives, and checks in all the parts that we put on the vehicles.
The mechanic also has a computerized alignment machine which entails that they hang heads on the vehicle that tells exactly the geometry of whether they’re tracking caster camber or toe. It tells in real time suspension geometry so he can set it to the vehicle’s factory specifications.
1:40
The paint mixing scale and computer, you enter the vehicle’s paint code or manufactures. It’s broken down a couple different ways, from there they can tint the color or go back to the color itself if it doesn’t quite match the car. It can actually tint it out to match the vehicle.
2:04
The skills that we like our employees to have is the welding certification. Certifications they receive from the technical college.
Some of the skills that they have learned from technical colleges are the proper use of hand tools, safety, and the procedures it takes to actually install parts on vehicles.
2:21
(caption: Rob, mechanic)
At Titus-Will Ford, I am the mechanic. I handle all the mechanical repairs of the vehicles. Front-end alignments, suspension work. Determining what the problem is with the vehicle, if you have a bent part or a worn out part due to the accident.
2:39
Bo: The perfect employee would possess the communications skills that it takes for this job. They would have the hard skills, the knowledge of the repair industry. Someone that is on-time has passion and dedication.
2:53
(Caption: Kurt, mechanic)
My favorite things about the job is the creativity that you have and the problem-solving. I really enjoy that part of it. And, taking something that is really , really destroyed and taking it back to really nice product again. I really enjoy that part.
(Scenes of mechanics working on cars.)
3:34
What we try to do is minimize the stress for the customer. In a lot of cases you are the hero. You have taken their wrecked car and turned it into a finished product that makes it looked like it never happened. We receive letters from customers.
3:45
(Female voice over with letter displayed.)
You are a bench mark for customer service as I would recommend you and the rest of the Titus-Will Collision Center to all of my family and friends in need of repair work. Titus-Will exceeded my expectations and helped me make a traditionally painful experience a positive one. Best regards.
4:07
Bo: As you can see, technology is changing our business. Well-trained technicians with passion, integrity, and dedication are needed.
4:14
If you want a career with rewards, get trained and get to work.
(Bates Technical College logo displayed)
4:21
(male speaking)
Hi my name is Kurt, I went to Bates Technical College in the automotive program in 1982 and I’ve been with Titus-Will for 16 years.
(Bates Technical College logo displayed)
4:28
(female speaking)
My name is Samis Sang. I graduated from Bates Technical College in July 2005 in the Administrative Office Assistant program. I’ve been here at Titus-Will Collision Center for two months.
(Bates Technical College logo displayed)
4:36
(male speaking)
My name is Randy. I went to Bates Technical College for fender and body repair. I graduated in 1995. I have been here at Titus-Will Collision for ten years now.
4:49
(male speaking)
Hello my name is Bret. I attended Bates Vocational night classes in the early ‘70s and have been here for a little over 17 years.
5:04
(Captions: Credits, Director Brian Parker, and Instructor Brian Parker.)