Professional Development Day

Welcome to PTE Professional Development Day!

Agenda for Friday, March 7, 2014 

TIME ACTIVITY LOCATION
7:30 - 8:00 AM

Continental Breakfast from Panera Bread

Clyde Hupp
8:00 - 8:05 AM

Announcements

8:05 - 9:30 AM

Morning Session with President Langrell

9:30 - 9:45 AM

Break

9:45 - 10:45 AM

Breakout Session I: Dealing with Irate People/Q&A - Ray Richardson

Room A316

Electronic Records Management 1.0 - Leslie Koziara, Secretary of State

Room A318

Intro to Excel - Tim Trussler

Room E307
10:55 - 11:55 AM

Breakout Session II: Change Management "We're Only Human" - Leslie Koziara, Secretary of State

 Room A318

Stress Relief for the Workplace - Denise Tremblay

Room E203

Understanding Different Styles of Communication - Alan Tiger

Room MZ138
11:55 - 1:30 PM

Lunch/Contract Scavenger Hunt - (PTE Union will provide lunch)

Clyde Hupp
1:40 - 2:40 PM

Breakout Session III: Dealing with Irate People/Q&A - Ray Richardson

Room A316

Understanding Different Styles of Communication - Alan Tiger

Room MZ138

Difficult Conversations - Jessica Upton, WEA

Room A318
2:50 - 3:50 PM

Breakout Session IV: College Budget 101 - John Ginther

Room A316

Stress Relief for the Workplace - Denise Tremblay

Room E203

Intro to Excel - Tim Trussler

Room E307

Course Descriptions

Dealing with Irate People/Q&A - Ray Richardson
We will discuss ways for dealing with dissatisfied/upset customers in your areas including how to speak to them and ways to make sure you stay safe. We will address ways to use the resources at hand and make sure you know what resources are available. Please bring your questions about this and any other safety related issues.  

Electronic Records Management 1.0 - Leslie Koziara
We live in a digital world.   This session covers the basics of the rules and requirements for electronic public records, focusing on tips and strategies for managing: email, websites, databases, the cloud and social media such as Facebook.  

Change Management - "We're Only Human" - Leslie Koziara
The digital world changes quickly, and it's a scramble to keep up.  In the effort to digitize and improve processes, the human factor is often overlooked, which can lead to resistance and failure of a project.   This session addresses the human element of change, and some tips and strategies in managing implementation of any type of project or initiative.  

College Budget 101 - John Ginther
Ever wonder where the college's money comes from and how we spend it? What kinds of funds are used for instruction, student services, administration and other activities? Learn how to decode the college budget and find out what the budget looks like for next year. A question-and-answer session will follow presentation.  

Intro to Excel - Tim Trussler
Participants will create a data table using Excel. Topics covered include data entry, formatting cells and tables, and basic formulas.  

Stress Relief for the Workplace - Denise Tremblay
This workshop will present a variety of practical strategies to manage workplace stressors. Relief of physical and mental stress can be achieved through proper ergonomics, stretching exercises and stress management techniques during your work day. We will practice fun brain boosters, energizers, breathing and stretching exercises you can use in the workplace. Participants will make and take a personalized de-stress kit.  

Difficult Conversations - Jessica Upton
Everyone has had a conversation that they wish would have gone better, whether it was with your spouse, your boss, or your co-worker. Difficult conversations happen all the time and they are not going away any time soon.  In this session we will talk about ways to approach difficult conversations in a productive way. We will talk about strategies and practice some skills that will make your next difficult conversation go much smoother.      

Understanding Different Styles of Communication - Alan Tiger
Some people communicate through the lens of "Status," while others communicate through the lens of "Connection."  A failure to understand that others may have a different style of communication than our own can produce friction and misunderstanding in the workplace and at home.

Pre-Approval of Training

All of the sessions for Professional Development Day have been pre-approved for credit towards your Professional Development Stipend. PLEASE NOTE: You must receive prior approval from your supervisor to attend, and you MUST SIGN THE ATTENDANCE SHEET FOR EACH SESSION YOU ATTEND (including the all-staff session) to receive credit.