Program Outcomes

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Downtown Campus

Mary Ann Keith

Admissions Office

Location Downtown Campus

Hours Mon - Fri, 7:30 a.m. - 3:15 p.m.

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At the successful completion of the program curriculum, students will be able to:

  1. Demonstrate ethical behaviors, such as confidentiality, empathy, and understanding in the workplace.Perform medical administrative tasks, medical transcription, and electronic health records.
  2. Use medical terminology related to human anatomy, physiology, common disease process, and common medical procedures performed in the medical office setting.
  3. Use software associated with the medical workplace.
  4. Obtain skills in the management of multiple tasks and oral and written communication.
  5. Enhance career opportunities and employment skills expected for an entry-level medical office professional.

In addition, the following college-side learning outcomes reflect the guiding expectations of all programs at Bates Technical College:

  • Human Diversity
  • Effective Communication
  • Critical-thinking