Program Outcomes (AOA)

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Downtown Campus

Sharon Netter

Admissions Office

Location Downtown Campus

Hours Mon- Fri, 8:15 a.m. - 3 p.m.

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At the successful completion of the program curriculum, students will be able to:

  1. Possess appropriate technological skills including: operating systems, word processing (including keyboarding), spreadsheets, database management and the Internet as a research tool.
  2. Demonstrate accurate text and data entry using an ergonomic keyboard.
  3. Use appropriate office procedures as it relates to the workplace environment.
  4. Compose complex business correspondence including memos, emails, letters, résumés, and reports.
  5. Demonstrate excellent communication skills including speaking, writing, and presenting of information.
  6. Use standard ARMA (an association for information management professionals) rules in records management for both electronic and paper documents.

In addition, the following college-wide learning outcomes reflect the guiding expectations of all programs at Bates Technical College.         

  • Human Diversity
  • Effective Communication
  • Critical-Thinking